DELIVERY & RETURNS

CURIO delivers worldwide. Please note that we are unable to deliver to P.O. boxes or hotels.

UNITED KINGDOM

DHL COURIER: £10.00
Orders will be sent via DHL courier and will be delivered in 1 - 2  working days to any UK address.

EUROPE

DHL COURIER: £50.00
Orders will be sent via DHL courier and will be delivered in 2 - 3  working days to any European address.

Please note any fees charged by customs are the sole responsibility of the customer.

USA

DHL COURIER : £50.00 
Orders will be sent via DHL courier and will be delivered in 2 - 4 working days to any US address.

Please note any fees charged by customs are the sole responsibility of the customer.

 

REST OF WORLD

DHL COURIER : £50.00 
Orders will be sent via DHL courier and will be delivered in 2 - 4 working days to any address.

Please note any fees charged by customs are the sole responsibility of the customer.

 

RETURNS

We hope you are happy with your order. If the item is not right for you, we offer a return and full exchange policy with refund or store credit if the order is returned to us within 14 working days unused and in its original condition. Please note that items used for photography or styling and then returned are not eligible for a refund.

Any bespoke or personalised designs are non-refundable, non-returnable. 

You must return the item(s) in the same condition in which you received them, with their original packaging. If the handling or viewing of the item is excessive beyond that reasonably required to ensure that the item functions as expected or you damage the item in any way then the cost will be deducted from the purchase price and we will credit the balance.

Once we receive the item back we will assess and will notify you of whether we are accepting the product for exchange.

Please note you are responsible for any delivery costs incurred in returning any orders. We reserve the right to refuse a return to exchange if items are non-saleable.

ERRORS

If an error has occurred when placing your order, please email our Customer Care team at sales@vanderohe.com to amend or correct the order. If the order has already been dispatched, you will be liable for the cost of delivery and return delivery. Please view our refund policy for further details.